"Finally I have found a mechanic that is honest and trustworthy! Norman was recommended to me for our dodge journey and now he works on all of our cars. He responds as quickly as possible and is very thorough with his work. In fact, he was able to fix a problem that others were not. He has the best prices around. I have recommended Norman to my family and friends and will never go anywhere else."
Julie C.
"Great shop, run by a hard working small business owner. You couldn't find a better place in Western Pennsylvania to take your car to if you tried. Honestly I will definitely be a repeat customer and I live a couple hundred miles from the shop."
Jason M.
"Norman is absolutely fantastic! After my last mechanic sadly passed away, I needed a recommendation for someone local while buying coolant. I was directed to Bates Automotive, and I couldn't be happier! I was so confused about why I was losing coolant, but Norman got me in the very same morning I called and quickly identified the issue. His pricing is super reasonable, and his reliability is unmatched! Bates Automotive has officially become my go-to spot for all my auto needs. Norman is not only incredibly passionate but also incredibly knowledgeable. And if he can't solve it right away, he has an arsenal of resources to get to the bottom of it! If I could give 10 stars, I absolutely would!"